Purchases made in-app
Gravitus does not have the ability to process refunds on in-app purchases since all payments are processed through Apple. To request a refund through Apple, follow these steps:
- Log in with your Apple ID
- Find Gravitus in your Purchases list
- Click on Report a Problem
- Select a reason from the "Choose Problem" dropdown.
More documentation about Apple's refund process can be found here:
Purchases on our website
If you purchased through the web, you can request a refund here.
Please add your receipt number to the description or add the invoice as an attachment.